American Express Customer Service Remote Jobs US ( Customer Service Professional )

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American Express Customer Service Remote Jobs US ( Customer Service Professional )

Job Details:-

Hiring Organization: American Express

Post Name: Customer Service Professional

Qualification: Graduation


Experience: 2 Years or Above

Work Hours: 8 Hours

Salary: $20-$30/Hour

Location: USA


About Company: American Express Company is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average

American Express Customer Service Remote Jobs US ( Customer Service Professional )

Full Job Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right sponsorship, individuals and organizations have the ability to advance in fantastic ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking trade higher than ever, or empowering individuals to investigate the world, our associates are continually reclassifying what’s conceivable — and we’re pleased to back one another constantly.

At the point when you join Group Amex, you become piece of a different local area of north of 60,000 partners, all with a shared objective to convey an excellent client experience consistently. Here, you’ll learn and develop as we champion your significant vocation venture with projects, advantages, and adaptability to back you by and by and expertly. Each partner partakes in the organization’s prosperity.

That is the reason we have Amex Flex, our venture working model that gives more noteworthy adaptability to associates while guaranteeing we safeguard the significant parts of our novel in-person culture. Contingent upon job and business needs, partners will either work nearby, in a mixture model (blend of in-office and virtual days) or completely essentially.

Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to our clients, networks, and each other consistently. Also, we’ll do it with uprightness and in a climate where everybody is seen, heard and feels like they really have a place.

Join #TeamAmex and we should lead the way together.

Exceed all expectations at an organization that sets the norm for client first help.


Do you have an energy to have the option to convey elite client support or maybe definitely understand what it includes? Then, at that point, we believe you should join #TeamAmex! Whether you as of now have an abundance of client experience or are searching for your most memorable client overhauling based job, around here at #TeamAmex we have our client’s backs and one another’s: Each. Single. Day. That is the reason when you become a piece of #TeamAmex, you will get a month and a half of homeroom preparing, trailed by about two months of hands on preparing and backing and it doesn’t stop there. At American Express, we keep on supporting the structure of significant and compensating vocations and proposition extraordinary advantages, for example,

We give childcare vouchers – The Public authority’s Tax-Exempt Childcare conspire has supplanted the Childcare Vouchers plot. It could save you up to £2,000 every year, per kid, on childcare.

Half and half working – You will work in a crossover model comprising of virtual and in the workplace working every week

Yearly occasion – Your yearly occasion privilege depends on your band level and length of administration with us, yet all partners are expected to take at least 28 days paid occasion which incorporates eight public occasions.

Cycle to work – The Public authority supported Cycle2Work conspire is an extraordinary way for you to get a good deal on a bike and related wellbeing hardware to cycle to work. Basically pick another bike and hardware up to the worth of £1,000 and present your decisions in FYB Flex UK. You will get a voucher to purchase the bicycle and extras that you will rent from us for a year time span. Reimbursements are made by means of Pay Penance

Brilliant saving advantage – an entrance that can uphold you with your reserve funds and assist you with arriving at your monetary objectives (application called Prod)

Benefits conspire – All partners will get a center 7% commitment paid by American Express and you will pay a 3% commitment.

Life Confirmation – Would it be advisable for you die while utilized by American Express, you can find harmony of psyche that your named recipients would get an installment of multiple times your essential yearly compensation. This is to guarantee they are monetarily dealt with.

  • Pay security
  • Basic Sickness protection
  • Brilliant spending application – markdown costs from retailers including: Boots, B&Q, IKEA, Imprints and Spencer, Sainsburys, and some more.
  • Solid living center – Situated in our workplaces you will have the potential chance to book any of the underneath that are pertinent to you;
  • On location GP
  • Nurture
  • Center wellbeing checks
  • Physiotherapy
  • On location CBT and Advising
  • Nutritionist
  • Rec center and exercise classes
  • Computerized Wellbeing Booths
  • Profound Prosperity Advisor
  • Smoking suspension
  • Dental cover – With Dental Cover you can ensure your teeth are taken care of appropriately while holding the expense down. All partners will get level 2 single cover as a center organization supported benefit.
  • Confidential medical care

On location wellbeing checks –

  • Biometric check
  • Profound Prosperity check
  • Pose check
  • Sound Weight check
  • Outside wellbeing checks, for example, Conventional malignant growth screening, mammograms and so on.
  • Virtual GP – you can book arrangements on the off chance that you are not feeling great by means of an application gave through confidential wellbeing.

We additionally utilize an inner stage where you can demand the accompanying;

  • Pick the advantages that are appropriate for you, your accomplice and family
  • Check the effect of your advantage choices on your salary before you focus on them
  • Figure out more pretty much all the For Your Advantage UK programs
  • View the worth of the advantages you get from American Express and comprehend how they can uphold you through all phases of life
  • Access countless limited items and administrations through the Shrewd Spending gateway (application which gives you limits)

What will you make a mean for in this job?

Your center liabilities as a Client Care Proficient at American Express will include:

  • Conveying top notch client care, while answering client requests and worries via telephone
  • Building significant associations with our clients through a consultative methodology, figuring out their current and future requirements, giving first contact goal, and arranging a positive result for the client and American Express
  • Improve our client’s insight by recognizing valuable chances to offer items in light of our Cardmember’s requirements
  • Meet and surpass quality objectives, consistence guidelines and efficiency targets
  • Explore PC frameworks and applications to support our Clients, and empower them to take full advantage of our on the web and versatile stages
  • Reprioritise and adjust to a continually developing climate

Least Capabilities:

  • Exhibit individual greatness by staying positive in tough spots
  • Show an energy to serve by conveying extraordinary help in each connection with our Clients
  • The capacity and versatility to work in a high speed and dynamic climate as well as perform various tasks, utilizing different frameworks and computerized devices to support our Clients
  • Solid relational, correspondence, verbal, and composed abilities
  • Decisiveness to deal with troublesome discussions
  • Incredible exchange, impacting and genius abilities
  • Basic, scientific and ground breaking with critical thinking abilities, and solid scrupulousness
  • Certainty to work in a virtual climate
  • Shift work Monday to Sunday 7 days every week (working 5 days) – 35 hours per week
  • Deal of work with American Express is molded upon the fruitful finish of a foundation confirmation check, dependent upon pertinent regulations and guidelines.

American Express Customer Service Remote Jobs US ( Customer Service Professional )

Top 10 Tips for Interview
  1. Keep your mind and body, relax.
    2. Never try to give a long answer to an interview question. Keep your answer short and effective.
    3. If you don't know the answer of any question, do not try to mislead the interviewer because he
    knows everything. Here your answer should be just some simple words " Sorry Sir/Ma'am, I do
    not know the answer & QUOT.
    4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
    5. Take the permission from the interviewer before going inside the interview room by saying
    &QUOT ;May I come in Sir/Madam?”.
    6. Do not shake your leg and hand again and again.
    7. Your clothes should be neat and clean.
    8. If the interviewer asks the question in English/Hindi, you should give the answer in the same
    language. If you are not comfortable in that language, you should ask your interviewer & q u  o t ;I am not
    comfortable in English/Hindi. Sir, Can I give the answer in 'your comfortable language'&q u o t;. Do not
    try to give the answer in which language you are not comfortable because in this situation. You
    would not be able to give your 100% in that language.
    9. How much time you will stay in the interview room, do not be out of focus. Your focus should be
    on the interviewer. Do not miss any single word out of what he would be asking. Because if you
    do so, you will need to listen to that question again. And trust me guys. This is very bad impact.
    So try to understand and listen to the question properly at once.
    10. Before leaving the room. You should say 'Thank you to your interviewer'
American Express Customer Service Remote Jobs US ( Customer Service Professional )
Educational Qualification:
  • Candidates Who Have Passed Graduate or its Equivalent from a Recognized Board or
  • University Are Eligible For this recruitment.
  • Kindly check the Official Notification for more qualification details. Notification Link Is
  • Given Below.
American Express Customer Service Remote Jobs US ( Customer Service Professional )
Document Required:
  • Required Documents for This recruitment: Candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.
  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature
American Express Customer Service Remote Jobs US ( Customer Service Professional )
How to apply:
  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read official notification carefully From the Official Website.
  3. Read Notification Carefully Before Apply.
  4. Fill The Application Form (Link Is Given Below)
  5. Attach Required Document and Passport Size Photo with Signature.
  6. Then Submit. Done.
American Express Customer Service Remote Jobs US ( Customer Service Professional )


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