American Express Virtual Assistant Jobs, American Express Customer Service Job USA ( Customer Service Professional )
Job Details:-
Hiring Organization: American Express
Post Name: Customer Service Professional
Qualification: Graduation
Experience: 2 Years or Above
Work Hours: 8 Hours
Salary: $20-$30/Hour
Location: USA
About Company: American Express Company is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average
American Express Virtual Assistant Jobs, American Express Customer Service Job USA ( Customer Service Professional )
Full Job Description
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right sponsorship, individuals and organizations have the ability to advance in mind boggling ways. Whether we’re supporting our clients’ monetary certainty to push forward, taking business higher than ever, or empowering individuals to investigate the world, our partners are continually rethinking what’s conceivable — and we’re glad to back one another constantly.
At the point when you join Group Amex, you become piece of a different local area of north of 60,000 partners, all with a shared objective to convey a remarkable client experience consistently. Here, you’ll learn and develop as we champion your significant vocation venture with projects, advantages, and adaptability to back you actually and expertly. Each associate offers in the organization’s prosperity.
That is the reason we have Amex Flex, our endeavor working model that gives more noteworthy adaptability to partners while guaranteeing we safeguard the significant parts of our one of a kind in-person culture. Contingent upon job and business needs, partners will either work nearby, in a cross breed model (blend of in-office and virtual days) or completely basically.
Together, we’ll win collectively, endeavoring to maintain our organization values and strong support vow to our clients, networks, and each other consistently. Also, we’ll do it with respectability and in a climate where everybody is seen, heard and feels like they really have a place.
Join #TeamAmex and we should lead the way together.
Exceed everyone’s expectations at an organization that sets the norm for client first help.
Do you have an energy to have the option to convey top notch client care or maybe definitely understand what it includes? Then, at that point, we believe you should join #TeamAmex! Whether you as of now have an abundance of client experience or are searching for your most memorable client overhauling based job, around here at #TeamAmex we have our client’s backs and one another’s: Each. Single. Day. That is the reason when you become a piece of #TeamAmex, you will get a month and a half of homeroom preparing, trailed by about two months of hands on preparing and backing and it doesn’t stop there. At American Express, we keep on supporting the structure of significant and compensating professions and deal remarkable advantages, for example,
We give childcare vouchers – The Public authority’s Tax-Exempt Childcare conspire has supplanted the Childcare Vouchers plot. It could save you up to £2,000 per year, per kid, on childcare.
Mixture working – You will work in a cross breed model comprising of virtual and in the workplace working every week
Yearly occasion – Your yearly occasion qualification depends on your band level and length of administration with us, yet all partners are expected to take at least 28 days paid occasion which incorporates eight public occasions.
Cycle to work – The Public authority supported Cycle2Work plot is an extraordinary way for you to get a good deal on a bike and related wellbeing hardware to cycle to work. Essentially pick another bike and gear up to the worth of £1,000 and present your decisions in FYB Flex UK. You will get a voucher to purchase the bicycle and embellishments that you will rent from us for a year time frame. Reimbursements are made by means of Pay Penance
Brilliant saving advantage – an entrance that can uphold you with your reserve funds and assist you with arriving at your monetary objectives (application called Poke)
Benefits plot – All partners will get a center 7% commitment paid by American Express and you will pay a 3% commitment.
Life Confirmation – Would it be advisable for you die while utilized by American Express, you can find harmony of brain that your named recipients would get an installment of multiple times your fundamental yearly compensation. This is to guarantee they are monetarily dealt with.
Pay security
Basic Sickness protection
Brilliant spending application – rebate costs from retailers including: Boots, B&Q, IKEA, Imprints and Spencer, Sainsburys, and some more.
Sound living center point – Situated in our workplaces you will have the valuable chance to book any of the underneath that are pertinent to you;
On location GP
Nurture
Center wellbeing checks
Physiotherapy
On location CBT and Guiding
Nutritionist
Rec center and exercise classes
Advanced Wellbeing Booths
Close to home Prosperity Advisor
Smoking suspension
Dental cover – With Dental Cover you can ensure your teeth are taken care of appropriately while holding the expense down. All partners will get level 2 single cover as a center organization supported benefit.
Confidential medical care
On location wellbeing checks –
Biometric check
Close to home Prosperity check
Act check
Solid Weight check
Outer wellbeing checks, for example, Conventional disease screening, mammograms and so on.
Virtual GP – you can book arrangements on the off chance that you are not feeling great by means of an application gave through confidential wellbeing.
We additionally utilize an inner stage where you can demand the accompanying;
Pick the advantages that are appropriate for you, your accomplice and family
Check the effect of your advantage determinations on your salary before you focus on them
Figure out more pretty much all the For Your Advantage UK programs
View the worth of the advantages you get from American Express and comprehend how they can uphold you through all phases of life
Access an enormous number of limited items and administrations by means of the Savvy Spending entryway (application which gives you limits)
What will you make a mean for in this job?
Your center liabilities as a Client Care Proficient at American Express will include:
Conveying top notch client support, while answering client requests and worries via telephone
Building significant associations with our clients through a consultative methodology, figuring out their current and future requirements, giving first contact goal, and arranging a positive result for the client and American Express
Upgrade our client’s insight by recognizing chances to offer items in view of our Cardmember’s requirements
Meet and surpass quality objectives, consistence guidelines and efficiency targets
Explore PC frameworks and applications to support our Clients, and empower them to maximize our on the web and portable stages
Reprioritise and adjust to a continually developing climate
Least Capabilities:
- Exhibit individual greatness by staying positive in tough spots
- Show an energy to serve by conveying extraordinary help in each connection with our Clients
- The capacity and flexibility to work in a quick moving and dynamic climate as well as perform various tasks, utilizing numerous frameworks and computerized devices to support our Clients
- Solid relational, correspondence, verbal, and composed abilities
- Confidence to deal with troublesome discussions
- Great exchange, impacting and creativity abilities
- Basic, logical and ground breaking with critical thinking abilities, and solid tender loving care
- Certainty to work in a virtual climate
- Shift work Monday to Sunday 7 days every week (working 5 days) – 35 hours per week
- Deal of work with American Express is molded upon the effective culmination of a foundation confirmation check, dependent upon material regulations and guidelines.
American Express Virtual Assistant Jobs, American Express Customer Service Job USA ( Customer Service Professional )
Top 10 Tips for Interview
1.Keep your mind and body, relax.
2. Never try to give a long answer to an interview question. Keep your answer short and effective.
3. If you don't know the answer of any question, do not try to mislead the interviewer because he
knows everything. Here your answer should be just some simple words " Sorry Sir/Ma'am, I do
not know the answer & QUOT.
4. Your dress should be formal. Formal dress always leaves a good impact on the interviewer.
5. Take the permission from the interviewer before going inside the interview room by saying
" ;May I come in Sir/Madam?”.
6. Do not shake your leg and hand again and again.
7. Your clothes should be neat and clean.
8. If the interviewer asks the question in English/Hindi, you should give the answer in the same
language. If you are not comfortable in that language, you should ask your interviewer & q u o t ;I am not
comfortable in English/Hindi. Sir, Can I give the answer in 'your comfortable language'&q u o t;. Do not
try to give the answer in which language you are not comfortable because in this situation. You
would not be able to give your 100% in that language.
9. How much time you will stay in the interview room, do not be out of focus. Your focus should be
on the interviewer. Do not miss any single word out of what he would be asking. Because if you
do so, you will need to listen to that question again. And trust me guys. This is very bad impact.
So try to understand and listen to the question properly at once.
10. Before leaving the room. You should say 'Thank you to your interviewer'
American Express Virtual Assistant Jobs, American Express Customer Service Job USA ( Customer Service Professional )
How to apply:
- All the eligible candidates can apply for This Job as mentioned below
- Read official notification carefully From the Official Website.
- Read Notification Carefully Before Apply.
- Fill The Application Form (Link Is Given Below)
- Attach Required Document and Passport Size Photo with Signature.
- Then Submit. Done.
American Express Virtual Assistant Jobs, American Express Customer Service Job USA ( Customer Service Professional )