TD Bank America’s Most Convenient Bank is one of the 10 largest banks in the U.S. providing over 9.8 million customers with a full range of retail small business and commercial banking products and services at more than 1100 convenient locations throughout the Northeast Mid-Atlantic Metro D.C. the Carolinas and Florida. In addition TD Auto Finance a division of TD Bank N.A. offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill N.J.
We offer a competitive salary and benefit program including: comprehensive affordable health care through medical dental and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
The Financial Services Associate provides Legendary Customer Service while offering financial advice and selling TD Bank products and services to new and existing Customers. Looks for every opportunity to deepen Customer relationships by asking probing questions and offering appropriate additional products and services. Responsible to have knowledge of and sell the wide variety of products and services including loan and mortgage products. This role will contribute to the growth of the business by developing and deepening new and existing Customer relationships and will be responsible for meeting and exceeding specific individual and team-based business goals. Responsible for the entire service process in the Store which includes responsibility for over the counter transactions and more complex sales and service questions and requests.
Job Requirements
HS Diploma or GED required 2-year degree preferred
1+ years of related experience
Superior Customer Service skills
Teller and/or cash handling experience
Strong organization skills to handle multiple tasks in a fast-paced environment
Excellent communication skills with ability to be concise clear and consistent
Demonstrated effective problem-solving skills
Demonstrated ability to schedule and prioritize work
Demonstrated ability to work independently and within deadlines
Proficient in Microsoft Office
Notary License (Preferred)
Ability to provide community services including but not limited to Financial Education classes
Inclusiveness
At TD we are committed to fostering an inclusive accessible environment where all employees and customers feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name best way to reach you and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
