Cash Application Representative (Remote Jobs Without Degree)
Job Responsibilities : Cash Application Representative (Remote Jobs Without Degree)
Salary : 19 per hour
Company : Staples
Compensation Range : Up to $19 per hour based on experience
Cash Applications Representative
Staples is business to business. You’re what binds us together.
Quill.com makes the job of ordering supplies easier and more rewarding. While delivering everything from paper, ink, and toner to cleaning supplies and technology. Quill showcases exceptional customer service. Quill had proven to be a trusted partner of Staples since being acquired in 1998.
What you’ll be doing:
This role is responsible for applying cash to customer accounts and performing detailed research on problems that arise during the cash application process
You will reconcile misapplied accounts, contact customers for remittance and work with collectors to obtain remits
Recognize and proactively communicate potential cash application issues
Research and assist in solving payment discrepancies by working with Credit & Collections and other internal/external customers to resolve issues quickly and efficiently
Promptly process cash, credit and debit memos and use other documentation support when necessary to resolve account differences with customers
Escalate large cash application issues appropriately
Develop root cause analysis to proactively correct issues
Actively document customer issues including customer payment issues
Notify management of account reconciliation concerns
What you bring to the table:
Ability to recognize and research billing problems and to identify component parts, causes and cost impact
Ability to utilize computer system features to accurately research and document account issues
Ability to identify and address concerns before they become problems and to propose solutions to the concerns
Capable of being entrusted with confidential information
Ability to build productive working relationships
Strong ability to communicate both orally and in writing
Ability to cooperate with team members and supervisor
Ability to be flexible with position duties and scope of work
Skilled in systems tools or ability to pick up system knowledge quickly
Basic understanding of accounting processes
Qualifications :
What’s needed- Basic Qualifications
High school diploma or GED
Proficient in Microsoft office applications
What’s needed- Preferred Qualifications
1-2 yrs in Cash Application or Associates degree in Business or Finance related field
We Offer:
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits
Interested in joining the team? Check out our perks and benefits !
Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
