Claims Adjuster Trainee

Job Responsibilities : Claims Adjuster Trainee

Salary : n

Company : Progressive

Location : Hybrid remote US

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Claims Adjuster Trainee

Job Number

As a claims adjuster trainee you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days whether that’s at home or in the office for a training period of about 12 weeks. After graduating from training you’ll be expected to report to an office about four days per month for important meetings training and collaboration. In this hybrid work environment you’ll be supported by your leaders and tenured colleagues to develop relationships establish connections and share practices that are important to your development. If you prefer an in-office environment you’re welcome to work in the office more than four days per month.

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers claimants and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

  • Bachelor’s degree or higher
  • Instead of a degree a combined total of five years post-secondary and/or relevant work experience

Schedule: Monday through Friday 8am to 5 pm or 9am to 6pm with a rotational Saturday assignment.


  • Once you complete training (which includes passing any necessary testing requirements) your salary will be $50500/year however during training you will be paid an hourly rate based on your annual salary
  • Gainshare bonus up to 16% of your eligible earnings based on company performance
  • Performance-based rewards


  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical dental & vision including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts health savings accounts & life insurance
  • Paid time off
  • Paid & unpaid sick leave where applicable as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Equal Opportunity Employer

: Claims
Primary Location
: United States-Georgia-Albany
: Full-time
Employee Status
: Regular
Work From Home
: No

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