Job Responsibilities : Client Relationship Specialist 2 (Remote Jobs Hiring)
Salary : Competitive Salary
Company : Change Healthcare
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Job summary description summarizing the job overall, typically from compensation surveys.
Position is responsible for managing all aspects of the business relationship with the customer. Ensures that all appropriate resources are available and utilized effectively/efficiently to maximize overall business management services and corporate profitability.
Develops and maintains positive client relations and coordinates with various functions within the company to ensure client requests are handled appropriately (i.e. within time and budget) while balancing client needs with company profitability. This position has authority to substantially affect the relationship between the company and a client, either from a financial or services/product standpoint.
Position monitors/audits financial, reimbursement and information management services and is responsible for analyzing the billing effectiveness/cash flow and making recommendations to increase productivity and profitability. Utilizes their knowledge of the client/business, healthcare practice management and medical billing process/procedures to maximize performance relative to client relationship, client satisfaction, desired survey results and client/company financial performance indicators.
JOB LEVELING CHARACTERISTICS
Job leveling information from compensation surveys.
KEY JOB RESPONSIBILITIES (include the major areas of responsibility and the percentage of time allocated to each)
Perform business relationship tasks as needed
Identify any issues or trends and bring them to the attention of management team
Work on special projects as assigned
Other duties as assigned
Knowledge of practice management and medical billing practices
Professional presentation skills
Strong written and verbal communication skills
Education / Training:
Required: 4-year degree in finance/business or related field or equivalent experience
2+ years’ experience in healthcare practice management or medical billing experience
SPECIALIZED KNOWLEDGE / SKILLS
Knowledge of healthcare, practice management and medical billing
Professional presentation skills
Strong written and verbal communication
Work well with others
Physical requirements include general office demands
Diversity, Equity & Inclusion:
- At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
•Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity
Feeling Inspired? Ready to #MakeAChange? Apply today!
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some individuals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to firstname.lastname@example.org with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.
Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
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