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Job Responsibilities: Medical Data Entry Jobs From Home: Patient Service Specialist- FMLA (FT/Part Time)
Salary: 16.00
Company: HealthMark Group
COMPANY: HealthMark Group is a leading provider of health IT solutions for healthcare providers across the country. By leveraging technology to reimagine the business of healthcare, HealthMark transforms administrative processes into seamless digital solutions.
From patient intake technology supported by EOTech, to HealthMark’s proprietary MedRelease platform for the Release of Information, the company is pioneering an efficient, compliant, and patient-centric approach to support the entire spectrum of the patient information journey. HealthMark Group was founded in 2006 with corporate headquarters in Dallas, TX, and has been named to both the Dallas 100 and the Inc. 5000 for multiple years in a row as one of the fastest-growing companies in the region and in the country.
LOCATION: DALLAS, TX -REMOTE
POSITION: PATIENT SERVICES REPRESENTATIVE
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of clinics and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline the release of information, document imaging, and form completion process. By integrating experience, technology, and service, we help hospitals, health systems, and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and is looking for bright, energetic and motivated candidates to join our team We are currently seeking qualified candidates for open Patient Services Specialist position. This open position is responsible for providing release of protected health information to healthcare facilities. The Patient Services Specialist will be required to review, evaluate, and process Disability/FMLA forms to include the completion of Short Term, Long Term and Family and Medical Leave Paperwork for patients that are seeking short-term leave from work. The ideal candidate will be motivated, detail-oriented and a problem solver with excellent written and oral communication skills.
We are expanding rapidly and have created unique roles that need qualified candidates.
REQUISITE EXPERIENCE AND QUALIFICATIONS:
Manage and complete assigned caseload of disability paperwork by gathering medical information on each patient.
Communicate with various medical professionals to gather information regarding disability leave.
Apply appropriate medical information to ensure eligibility for disability is accurately captured
Enter all assigned requests into a system for further processing and documentation
Coordinate return to work transitions, including coordination of any restrictions that may need to be accommodated
Answer patient questions via email or telephone and email as they relate to their Disability/FMLA form paperwork
Utilize industry-standard responses to complete FMLA/Disability Forms per the type of specialty practice
Understand and abide by all HIPAA privacy and security laws
Verify patient information using key identifiers
Provide attention and care to patients and patient representatives
Ensure patient’s disability forms are completed after payment within 2 business day turnaround
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Skills & Qualifications:
Medical office experience required
Licensed Practical Nurse/Certified Nursing Assistant or Medical Assistant or other certification preferred EMR experience, preferred
Exceptional written and verbal communication skills
Thorough and detail-oriented
Customer-orientated and professional disposition
Windows proficient
Ability to self-manage
Driven to complete tasks in a timely manner while multi-tasking
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
