Job Responsibilities : Entry Level: Back Office Support Specialist – Remote Part Time/Work From Home Anytime
Salary : 16.20 per hour
Company : Working Solutions
Back Office Support Specialist – Remote
Job Locations US-Remote – Work from Home – US
Category Customer Service/Support
Why Working Solutions
Looking for a flexible gig you can do from home? Join our team of Customer Care PROs! We’re looking for friendly and attentive independent contractors to provide Back office Support for our client’s Driver Assistance Program platform that improves safety, enhances convenience and enables mobility for millions of vehicle owners. The platform delivers safety services such as Emergency Assistance, Automatic Collision Notification, Hands-free Destination Assist, Stolen Vehicle Locator and more, while providing service that is Beyond Legendary!
Working Solutions Back Office Contractors will work in variety of systems involving Client Customers, Dealerships, and law enforcement. Escalated situations will be solved by researching cases, then taking appropriate next steps, which often include making outbound calls, to solve such as change of ownership, subscriptions, auto show updates, stolen vehicle reporting, billing issues, etc.
Why join our WooHoo! Crew? There are many perks to contracting with Working Solutions!
🏡Work from home
🚗No hassles of commuting
📆Schedule your own hours
🙌Work when it’s convenient for you
🏭Gain experience in different industries
💵High pay rates
Our Application Process
Ready to join? Click “Apply Now” and complete your profile. You will then be prompted to complete an online assessment. This assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation to login to our online portal to complete a background check and a technology scan. You can view our technology requirements here. After successfully completing your technology scan, you will have access to view and apply to our open client program contracts. Don’t see anything you like? Our offerings change weekly! You can find more information about our hiring process here.
Contractors may work from the U.S. or Canada on this client program, and all contractors must successfully pass a background check to represent this client.
The contract rate for handling customer interactions will be $0.27 per productive minute.
Contractors on this program can expect to earn an equivalent of $16.20 per productive hour.
Hours of Operation
This client’s hours of operation 24 x 7.
This client is looking for Contractors who can provide 20+ hours per week on this program to maintain proficiency.
Excellent verbal and written communication skills to provide legendary service with law enforcement, customers and dealerships
Strong problem solving and personal organizational skills
Multi-tasking and tenacity to find answers
Ability to communicate and read technical language
Practical experience with MS Office, particularly Word templates and Excel tracking spreadsheets
Prior experience with driver assistance programs is a bonus, but not required
Quiet, uninterrupted environment during all working hours
Broadband internet connection, recommended at least 10 MBPS
Wired internet connection to be used during tech setups, while attending education classes and while working
Windows 10 or Windows 11 operating system must be used
Valid antivirus software installed, running and up to date
Wired USB headset with microphone (Gaming headsets not accepted)
Contractors must have a smart phone, Android tablet or iPad and be willing to install an authentication app related to program work.
**Full PC requirements are listed at https://jobs.workingsolutions.com/faq/
About Working Solutions
At Working Solutions, we work with brands in various industries to humanize their customer experience. When you join our WooHoo! Crew, you’ll have access to apply to several contracts exclusive to Working Solutions independent contractors.
With Working Solutions, you work when it’s convenient for you. Our contract hours range from 15 to 40+ hours per week and you can select the hours that are convenient for you! Contract pay rates vary depending on the client, but we make sure we offer the best rate possible to our contractors.
Want to learn more about what it’s like as an independent contractor with Working Solutions? Visit us at jobs.workingsolutions.com or check out what some of our Customer Care PROs have the say…
Click on the button below to apply
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