As a claims adjuster trainee you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days whether that’s at home or in the office for a training period of about 12 weeks. After graduating from training you’ll be expected to report to an office about four days per month for important meetings training and collaboration. In this hybrid work environment you’ll be supported by your leaders and tenured colleagues to develop relationships establish connections and share practices that are important to your development. If you prefer an in-office environment you’re welcome to work in the office more than four days per month.
Duties & responsibilities (upon completion of training)
Determine coverage
Determine liability (who’s at fault for the damages)
Interview customers claimants and witnesses
Partner with appraisers/estimators to manage vehicle repairs
Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
Bachelor’s degree or higher
Instead of a degree a combined total of five years post-secondary and/or relevant work experience
Schedule: Monday through Friday 8am to 5 pm or 9am to 6pm with a rotational Saturday assignment.
Compensation
Once you complete training (which includes passing any necessary testing requirements) your salary will be $50500/year however during training you will be paid an hourly rate based on your annual salary
Gainshare bonus up to 16% of your eligible earnings based on company performance
Performance-based rewards
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical dental & vision including free preventative care
Wellness & mental health programs
Health care flexible spending accounts health savings accounts & life insurance
Paid time off
Paid & unpaid sick leave where applicable as well as short & long-term disability
Parental & family leave; military leave & pay
Diverse inclusive & welcoming culture with Employee Resource Groups
