Old National Bank is honored to be named one of the World’s Most Ethical Companies for the 11th consecutive year!
Old National Bank was established in 1834. Today we are the largest financial services holding company with dual headquarters in Chicago and Evansville IN. We provide an array of services to our clients which include Community Banking Investments and Wealth Management. At Old National we believe that by helping our team members balance work life with home life we create a more productive workforce and a stronger company.
Job Summary
The Deposit Services Specialist is primarily responsible for processing posting rejects and check return items balancing and processing NSF items adjustment item processing boarding new check positive pay items and resolving discrepancies and fulfilling customer research requests. This individual will utilize the Fiserv Signature core banking platform as well as multiple image systems and the Client Service System to fulfil frontline and external client requests.
Key Accountabilities
Execution of Daily Functions:
Follow established processes and procedures to complete internal and external requests in an accurate and timely manner
Effectively communicate and consult with banking center personnel and other internal departments as necessary
Continuous Improvement:
Provide feedback to Senior Specialist to aid in development and improvement of current processes and procedures
Seek opportunities to cross train within the department to broaden knowledge and ensure continuity of service
Key Competencies for Position
Communication: Effectively and professionally shares information and ideas in verbal and written form with internal clients as well as team members.
Drive and Execution: Actively seeks opportunities for continuous learning. Examines current processes and procedures to discover ways to improve current methods.
Attention to Detail: Ensures work is accurate and complete prior to the end of each business day
Qualifications and Education Requirements
High School degree or equivalent
Experience in Bank Operations preferred
Ability to work with minimal supervision
Ability to manage time and workload efficiently
Key Measures of Success/Key Deliverables:
Ability to complete daily tasks in a timely and accurate manner
Development of knowledge and self through cross training within the department
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds cultures and thinking styles.
As such all qualified applicants will receive consideration for employment without regard to race color religion sex national origin protected veteran status status as a qualified individual with disability sexual orientation gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Head of Talent Acquisition SVP to fill a specific position
