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Job Responsibilities : Family Case Manager

Salary : n

Company : Indiana Department of Child Services

Location : 201 East Rudisill Boulevard, Fort Wayne, IN 46806 US

Educational requirements : Associate Degree

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Grow your career with the State of Indiana! With more than 50 executive branch agencies the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee you impact the well-being of Indiana’s communities every day.

At the State of Indiana we don’t just talk about diversity and inclusion – Our goal is to create a welcoming accessible and equitable workplace with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer reasonable accommodations may be available to enable individuals with disabilities to interview and to perform the essential functions of a role.

Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.

Agency Statement:

About the Department of Child Services:

Mission: The Indiana Department of Child Services leads the state’s response to allegations of child abuse and neglect and facilitates child support payments. We consider the needs and values of all we serve in our efforts to protect children while keeping families together whenever possible.

Vision: Children will live in safe healthy and supportive families and communities.

Values: We at the Indiana Department of Child Services empower our team in collaboration with state and local partners to make decisions in the best interest of every child in our care by embracing:

  • Respect for all
  • Racial justice
  • Diversity and inclusion
  • A culture of safety
  • A commitment to continuous improvement

Salary Statement:

This position traditionally starts at an annual salary of $47320. Salary for this position may be commensurate with education and job experience.

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Role Overview:

As the Family Case Manager you will be responsible for working as a caseworker specialist in social services within a Local County Office or Central Office of the Department of Children Services. In this position you will protect families and children from abuse and neglect maintain or reunify families whenever possible and when in the best interest of the child to achieve a permanent home or independent living for children unable to be reunited with their families.

A Day in the Life:

The essential functions of this role are as follows:

  • Investigate reported incidents of child abuse neglect or dependency makes determination of whether the incident is substantiated and develops recommendations to a Juvenile Court or County Director for disposition.
  • Assess level of risk to the child for additional injury or harm including whether the child is in imminent danger and may remove the child from the family as the situation warrants places child in a protected environment.
  • Perform needs assessments to determine treatment options for families and children reported to be abused/neglected.
  • Testify and prepare pre-dispositional and progress reports maintains case files and develops briefing reports for the community child protection team. Develops “informal adjustment” plans with families and children to divert children from the juvenile justice system.
  • Develop case plans to assist families and children to become more self-sufficient in a safe and nurturing environment and to ensure a permanent home for the child.
  • Develop discharge/transition programming to assist families and children to attain and maintain self-sufficiency in a safe environment.
  • Monitor and assess the service capability treatment programs and providers to ensure consistency with the case plan.
  • Accept on-call responsibility as needed to receive and investigate allegations of child abuse/neglect.
  • Conduct home studies family histories and recommends placement for adoption to an adoption team.
  • Visit children in out-of-home placements to coordinate family reunification adoption or independent living efforts.
  • Maintain data which provides management an opportunity to evaluate family and children needs on a trend analysis basis.

The job profile is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

What You’ll Need for Success:

You must meet the following requirements to be considered for employment:

  • Fulfill one of the following education/experience requirements:
  • Bachelor’s degree; or
  • Associate degree with a minimum of two (2) years of human services job experience; or
  • Completion of thirty (30) college credit hours from an accredited institution with a minimum of four (4) years of human services job experience; or
  • A minimum of at least five (5) years of human services job experience
  • Advanced knowledge of principles and practices of social work casework sociology and group and individual counseling including new methods and theories of treatment.
  • Thorough knowledge of state and/or federal laws regulations guidelines and standards affecting child protection services foster care family preservation and adoption.
  • Thorough knowledge of related social services programs and ability to coordinate work among programs.
  • Specialized knowledge of the interrelationships of the various behavioral sciences as they affect care and treatment of patients/clients and/or objectives of social work projects.
  • Ability to investigate and interview alleged victims and perpetrators of child abuse or neglect in an appropriate and effective manner.
  • Ability to formulate and monitor project guidelines or treatment plans.
  • Ability to prepare clear accurate reports.
  • Ability to work with families of diverse cultural/ethnic backgrounds with sensitivity to differences in child rearing practices relationships and need.
  • Ability to work with children with special needs such as mental or emotional conditions the foster families or the home willing to accept those children and the professionals who can appropriately provide services to them.
  • Ability to exercise sound judgment while managing crises situations including those involving confrontational aggressive adults being investigated for child abuse or neglect.Supervisory Responsibilities/Direct Reports:

This role does not provide direct supervision to direct reports.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness program (offers premium discount for the medical plan and gift cards)
  • Health savings account which includes bi-weekly state contribution
  • Flexible work scheduling options including the potential for hybrid remote work for employees whose work may be performed outside state facilities
  • Deferred compensation 457B account (similar to 401k plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust comprehensive program of leave policies covering a variety of employee needs including but not limited to: 150 hours of paid new parent leave

Up to 15 hours of paid community service leave

  • Combined 180 hours of paid vacation personal and sick leave time off
  • 12 paid holidays 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $47320.00 per year


  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Day shift
  • On call


  • Driver’s License (Required)

Work Location: Hybrid remote in Fort Wayne IN 46806

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