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Job Responsibilities : Training Support

Salary : $58000 Per Year

Company : MARS

Location : Topeka, KS 66603 US

Educational requirements : High School

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Training Support Job Description

Job Purpose/Overview

To utilize “World Class” training methodologies and processes to design develop administer facilitate and support education and training to improve technical skills and performance for new Associates and other Associates across the site

Key Responsibilities

  • Schedule and lead New Hire Orientation and record related training completion
  • Communicate with recruiters and hiring managers and support hiring events
  • Serve as an Education & Training (E&T) Pillar Team Member and Essential Element Owner (or Co-Owner)
  • Actively support each of the E&T Pillar’s Essential Elements and adhere to Mars Supply Excellence (MSE) standards and processes
  • Maintain the Quarterly Training Plan for assigned area(s) and facilitate Factory Skills Gap Assessment meetings to review the Skills Matrix identify skill gaps create skill gap reduction plans and discuss staffing needs
  • Use the site’s learning management system (i.e. POKA) to record training completion
  • Pull periodic/quarterly/on-demand training reports analyze data in Excel and schedule trainings to ensure required trainings are completed on time
  • Obtain and utilize Teach/Coach/Assess On-the-Job Trainer and Expert Trainer certifications to deliver and support capability-building programs at the site
  • Facilitate Role Profile Workshops and design develop build and implement digital Step-Up Cards
  • Partner with Subject Matter Experts and other cross-functional roles to update training guides and assessments create learning tools and prepare to transition to Step-Up Cards
  • Develop and continuously improve processes for the Training Support Team and E&T Pillar to ensure process standardization
  • Prepare for and participate in external and internal audits related to training and knowledge assessment
  • Collaborate with other Training Support Team members to align on processes and goals create materials solve problems and brainstorm improvements and new ideas
  • Serve as the training resource on new projects to ensure training is captured and transferred appropriately
  • Support the Functional Trainer Program by mentoring functional trainers creating Step-Up Cards brainstorming ways to support new Associates and creating processes
  • Coordinate with Safety Quality Pillar Teams and Value Streams to determine and ensure program compliance in all aspects of training and documentation
  • Administer virtual classroom and on-the-job training and assessments in support of department training program objectives
  • Follow and continuously improve Training Support processes as well as create new processes and related documentation (e.g. checklists SWIs)
  • Participate in Community of Practice (COP) calls and sharing best practices with other sites
  • Perform other job duties as assigned

Context and Scope

  • Schedule and lead New Hire Orientation
  • Develop/maintain Role Profiles Step-Up Cards Quarterly Training Plans and Skills Matrices
  • Develop/maintain learning tools and assessments
  • Implement knowledge/skills/performance-based training programs for adult learners
  • Influence others and lead without authority
  • Teach coach and assess using E&T/MSE Methodology
  • Create and submit reports to the stakeholder groups in the prescribed format
  • Evaluate training effectiveness
  • Coordinate all equipment upgrades/installations by updating training materials
  • Use company software to interact with Training Support Team members and all stakeholders
  • Interview and collaborate with Subject Matter-Experts to obtain information and improve training materials

Job Specifications/Qualifications

High school diploma/GED and 4 or more years training experience in a manufacturing environment

  • Proficient in Microsoft Office Suite

Experience completing full training cycles (assess needs plan develop coordinate monitor and evaluate)

  • Ability to manage multiple projects at the same time with attention to detail
  • Ability to understand complex processes and interact with multiple teams to ensure appropriate content for audience when creating training documents
  • Ability to collaborate in a team environment
  • Proactive team player who thinks ahead plans and suggests solutions
  • Ability to work with minimal supervision and deal with ambiguity
  • Positive attitude toward change
  • Customer focused

Preferred Qualifications

Bachelor’s Degree in Education Human Resources Business Management or a related technical field and/or 5+ years of experience in a related role

  • Experience with a learning management system

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