Mesa County Department of Human Services is a forward thinking agency that has over 250 employees serving the needs of nearly 40000 residents. From the Colorado National Monument to the thriving agricultural lands and city centers Mesa County contains a diverse natural landscape that provides many outdoor activities and adventures. As individuals and an organization we value and respect humanity honesty balance inclusion and teamwork. We provide a level of flexibility for staff to be able to accommodate their lives outside of the office environment. We value family and the relationships that make our lives rewarding.
Our Vision:
The Vision for Mesa County Department of Human Services is a coordinated collaborative respected partner in a healthy safe interconnected community where the basic needs of citizens are met in an environment of independence and dignity.
Our Mission:
The Mission of the Mesa County Department of Human Services is to help individuals and families achieve safety stabilization and opportunity for meaningful employment.
Our Values:
Mesa County Department of Human Services values represent our behavioral anchors for how we conduct ourselves. Simply stated we value Humanity Balance Honesty Inclusion and Teamwork
JOB SUMMARY:
This position provides management duties in the Economic Assistance Division of the Department of Human Services in support of the Economic Assistance Director. This position will participate fully in the Economic Assistance leadership team as well as the DHS Leadership team. This position will contribute to the strategic direction of the Economic Assistance Division. The Manager will provide supervision to other supervisors and line staff. This position will assist in the transformation process and identifying and leading new collaborative efforts division and agency wide.
Essential Duties
ESSENTIAL JOB FUNCTIONS:
(The following duty statements are illustrative of the essential functions of the job and do not include non-essential or marginal duties that may be required. Mesa County reserves the right to modify or change the duties or essential functions of this job at any time. All responsibilities may not be performed by all incumbents.)
Leads internal efforts to improve processes policies and procedures to create maximum efficiencies to meet workload demands.
Works to ensure transparency within the division and works closely with the community other agencies and with our partners to solidify the best outcomes for the people served.
Assists in the coordination of the workflow within the division utilizing available staff resources to meet the demands of fluctuating workloads and new and changing programs and regulations.
Make adjustments and solve problems as they arise.
Coordinates with Economic Assistance Division supervisors. Will provide supervision to EA supervisors and subordinate personnel.
Is expected to know and cover the responsibilities of all areas of Economic Assistance Division functions in the absence of any supervisor.
Plans schedules monitors and evaluates the work of subordinate personnel in order to accomplish the goals of the department and to effectively and efficiently utilize resources.
Assists in interviewing hiring training and onboarding of new staff as needed
Approves limits or denies leave requests; processes recommendations for promotions transfers or dismissals of team staff.
Carries out responsibilities in accordance with County policies procedures and applicable federal and state laws and rules.
Works with Division Director to lead agency- wide efforts toward developing collaborative and integrated service delivery models and data extraction and analysis to measure effectiveness and engagement.
Works with all members of DHS Leadership to assure consistent modeling and staff demonstration of the DHS Values.
Acts as a liaison with other agencies counties and staff to provide information and implement new programs.
May conduct and/or develop ongoing evaluations of Division’s performance as well as staff’s performance. Works with Division Leadership and/or the Quality Assurance team to carry out changes in policy procedures and processes in order to insure that the Division’s goals are met based on input from staff customers the State and the community at large as well by analyzing statistical data from the various programs.
Develops and monitors Corrective Action Plans Performance Improvement Plans or Interim Action Plans mandated by the State.
Participates in regular meetings with staff individually and/or in groups to communicate information and obtain suggestions to improve unit functioning and to instruct and inform about matters affecting the Division. Hold the division accountable for high performance standards among individuals as well as programs.
Must be willing to perform public relations activities which may include speaking to community and employer groups participating on advisory boards in the community and meeting with state and local officials.
Attends Statewide or program specific meetings as assigned and/or in the absence of the Division Director
Updates Division project management progress and helps resolve any issues with the process.
Reports out to DHS Leadership on monthly accomplishments and award winners.
Oral and written communications must be clear and effective.
Other related duties as assigned.
REQUIRED SKILLS:
Strong communication
Team building
Ability to lead and build multiple teams
Public speaking
Community outreach
Business development
Meeting management
Strategic planning
Customer relations
Time management
Driven
Attention to detail
Innovative
Forward thinking
Minimum Requirements
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
Bachelor’s degree in a related field and three (3) years of management experience or
Any combination of education training and experience which provides the knowledge skills and abilities required for the job.
Supplemental Information
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:
This position requires standing stooping sitting bending twisting and lifting up to 10 pounds.
Work is generally confined to a standard office environment.
In compliance with the Equal Pay for Equal Work Act the following items can be used as a determining factor in the starting and ongoing wage of an employee working in this position:
A seniority system that rewards employees based on length of employment.
A merit system that rewards employees for exceptional job performance.
Education training or experience to the extent that they are reasonably related to the work in question.
This position is eligible for the following Mesa County benefits:
