Media Services Operations and Billing Associate (New Stream Media)

Merkle is a leading technology-enabled data-driven customer experience management (CXM) company. For over 30 years Fortune 1000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios.

We are champions for meaningful progress and we strive to be a force for good—for our people for our clients for the industry and for our society. We keep our people at the center creating space for growth understanding and learning so they can thrive. We embed diversity in our mindset in our solutions and in our teams to empower an inclusive equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients driving better outcomes for all. Merkle is an agency of dentsu

Open to remote applicants in the United States

As a Billing Reconciliation Specialist within the Digital Media Operations team you will be responsible for media billing reconciliation for a large grocery client. You will compare Insertions Orders (IOs) against monthly delivery data housed in various platforms and systems. You will analyze compare and reconcile delivery information to ensure timely and accurate billing to the client. You will ensure data is precisely maintained in and across various systems tools and dashboards and that all processes and procedures are being correctly met. You will assist the Media Operation Manager in the development of new procedures and standards to ensure accurate client billing. You will report into the Media Operations Manager. This role is part of Merkle’s New Stream Media capability focusing on eRetail Retail Media Network and Shopper Marketing.

• Compare and analyze Insertion Orders against impressions delivered in various platforms on a weekly/monthly basis.
• Create QA and deliver other delivery reports as assigned
• Enter and maintain precise and reliable data across multiple systems platforms and dashboards.
• Provide accurate reporting and communication to client in relation to monthly billing data discrepancies and reconciliation.
• Comply with established policies and procedures
• Help develop implement and document processes in conjunction with Media Ops Manager with a focus on automation and reducing risk of human error.

Identify areas of improvement and collaborate with the Media Ops Manager and internal stakeholders for ongoing process improvements.

• Assist Media Ops Manager in providing summaries of monthly billing and reconciliation and assist with any billing related issues.
• Help resolve discrepancies and issues with vendors or client to ensure reconciliation timelines are met.
• Partner closely with Media Operations team to ensure optimal cross functional communication.

• Bachelor’s degree in a quantitative analytics financial marketing or related discipline preferred (recent college grads welcome!)
• Understanding of or experience in finance and A/P processes and procedures preferred
• Basic understanding of digital media and digital marketing campaign tools and platforms ex. Google Ads Facebook Instagram preferred
• Media billing and reconciliation experience a plus.
• Intellectual curiosity with a deep love of numbers and data.
• Self-motivated high-capacity individual who can function in a demanding performance-driven environment.
• Highly detail-oriented worker with ability to handle multiple projects prioritize responsibilities and work efficiently in a fast-paced environment.
• Proficient user of Microsoft Office suite especially Excel and PowerPoint.

The anticipated salary range for this position is $51000-$80000. Salary is based on a range of factors that include relevant experience knowledge skills other job-related qualifications and geography. A range of medical dental vision 401(k) matching paid time off and/or other benefits also are available. For more information regarding dentsu benefits please visit dentsubenefitsplus.com. Employees from diverse or underrepresented backgrounds encouraged to apply.

Dentsu (the Company) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company on the basis of age sex sexual orientation race color creed religion ethnicity national origin alienage or citizenship disability marital status veteran or military status genetic information or any other legally-recognized protected basis under federal state or local laws regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting@dentsuaegis.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

About dentsu international

Part of Dentsu Group Dentsu International is a network designed for what’s next helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands – Carat Dentsu Creative dentsu X iProspect and Merkle each with deep specialisms.

Dentsu International’s radically collaborative team of diverse creators unifies people clients and capabilities through horizontal creativity to help clients create culture change society and invent the future.

Powered by 100% renewable energy Dentsu International operates in over 145 markets worldwide with more than 46000 dedicated specialists and partners with 95 of the top 100 global advertisers.
www.dentsu.com

We are champions for meaningful progress and we strive to be a force for good—for our people for our clients for the industry and for our society. We keep our people at the center creating space for growth understanding and learning so they can thrive. We embed diversity in our mindset in our solutions and in our teams to empower an inclusive equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients driving better outcomes for all.

Dentsu (the Company) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company on the basis of age sex sexual orientation race color creed religion ethnicity national origin alienage or citizenship disability marital status veteran or military status genetic information or any other legally-recognized protected basis under federal state or local laws regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact dentsurecruiting@dentsu.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

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About dentsu international

Part of Dentsu Group Dentsu International is a network designed for what’s next helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Dentsu delivers people-focused solutions and services to drive better business and societal outcomes. This is delivered through five global leadership brands – Carat Dentsu Creative dentsu X iProspect and Merkle each with deep specialisms.

Dentsu International’s radically collaborative team of diverse creators unifies people clients and capabilities through horizontal creativity to help clients create culture change society and invent the future.

Powered by 100% renewable energy Dentsu International operates in over 145 markets worldwide with more than 46000 dedicated specialists and partners with 95 of the top 100 global advertisers.
www.dentsu.com

We are champions for meaningful progress and we strive to be a force for good—for our people for our clients for the industry and for our society. We keep our people at the center creating space for growth understanding and learning so they can thrive. We embed diversity in our mindset in our solutions and in our teams to empower an inclusive equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients driving better outcomes for all.

Dentsu (the Company) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company on the basis of age sex sexual orientation race color creed religion ethnicity national origin alienage or citizenship disability marital status veteran or military status genetic information or any other legally-recognized protected basis under federal state or local laws regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact dentsurecruiting@dentsu.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.