Location: Remote, US
Categories: Client Relationship Management / Service Delivery
Req ID: 2022-70515
Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Defined Benefits Administrative Associate
Position will be a remote position
Excellent benefits and team atmosphere
Would you enjoy being part of a team that makes a difference in people’s lives?
Do you love helping people solve complex problems and delivering solutions?
Join our Benefits call center team!
About the Defined Benefits Administrative role:
As a member of the Defined Benefits Administrativeteam, you will help people every day by taking calls, actively listening, while discussing employee benefits. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success.
Conduent offers opportunities for advancement with an outstanding benefits package
Requirements
We’re looking for people with a passion for customer service, natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role, you will have:
Previous customer service and or call center experience
Excellent communication skills
Extensive experience with typing and keyboarding
Great problem-solving skills
Ability to effectively multi-task
High school diploma, GED or college degree
Experience working with retirement and pension plan benefits is required.
Ability to successfully complete a mandatory paid training program
Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
Apply to the role and provide your basic profile information (2 minutes)
Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
If you qualify for the role, a recruiter will reach out to discuss the opportunity!
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
