Job Responsibilities : Program Analyst II (Selective Certification – Victim Resources Specialist)
Salary : n
Company : City of Oakland, CA
Location : Oakland, CA 94612 US
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The City of Oakland is currently recruiting a highly qualified candidate for a Program Analyst II position within the Oakland Police Department (OPD) with a selective certification in Victim Resources Specialist. The ideal candidate must have a passion for services to others be empathetic compassionate a problem solver and have the ability to interact with people from various socio-economic levels and diverse cultural backgrounds. The ideal candidate must also be an excellent listener and communicator so that they can completely address the needs of victims and survivors of traumatic experiences.
The Victim Resources Specialist will serve as the mandated Victim of Crime Liaison Officer for OPD per CA Govt Code 13962. The position will organize facilitate and implement victim support initiatives and provide direct information referral and advocacy services for victims of crime and survivors in a trauma-informed manner. It requires a working knowledge of the array of community services and community support providers that complement OPD’s work. This specialized position will help OPD better support the trauma-based needs of victims and survivors specific to those affected by violent crimes in Oakland.
This is a journey-level classification in the series. The incumbent develops programs finds sources of funds administers programs and evaluates results. The incumbent works independently with limited supervision. Program Analyst II differs from Program Analyst III in that the latter may supervise professionals or act as a team leader on complex projects.
Selective Certification (Victim Resources Specialist)
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Duties may include but are not limited to the following:
For General Program Analyst II Positions
- Translates ideas and concepts into fundable programs or projects; develops strategies to locate funds for programs; coordinates funding requests and contract implementation with public service agencies; arranges supplemental funds and program revisions when needed.
- Writes grant proposals and applications; reviews and evaluates grant documents to ensure compliance with grantor and City standards; administers grant programs; develops and monitors required grant procedures.
- Acts as program leader including the planning and implementation of programs preparing budgets identifying sources of funds developing and negotiating contracts resolving problems and communicating with participants.
- Designs negotiates and administers contracts with service providers; monitors contracts to ensure compliance; conducts site visits; reviews invoices and recommends payments to contractors and consultants.
- Provides staff assistance to citizen advisory bodies committees and commissions; facilitates meetings of community organizations district boards and neighborhood groups relating to the development and implementation of programs;
- Writes reports letters agendas and minutes; researches prepares and analyzes complex reports.
- Makes public presentations relating to assigned programs; prepares written material for public distribution.
- Reviews and prepares City Council agenda materials; prepares staff reports.
For Selectively Certified Positions in Victim Resources Specialist:
- Assess the trauma-based needs of crime victims and facilitate service provision in a sensitive and trauma-informed manner; provide referrals for direct services follow-up care and criminal justice support.
- Contact victims of violent crimes and impacted family members to explain the California Victim Bill of Rights the investigative process and provide information about the California Victim Compensation; assist victims with filing related claims.
- Protect and advocate for the rights of victims provide necessary information and work to prevent further victimization.
- Inform victims about police procedures (criminal investigative process) court procedures community resources and available programs that will assist victims during the aftermath of a crime.
- Accompany victims to court assist with filing claims with the Alameda County Victims of Violent Crime Services and provide pertinent information on social service agencies and programs.
- Serve as liaison with victims prosecution law enforcement court officials service providers City departments internal and external stakeholders and other groups.
- Provide crisis intervention and referrals for supportive counseling to minimize the traumatic impact of crime and the criminal justice process.
- Assist family members with the release and recovery of victim possessions (car phone wallet jewelry etc.) and help them access and navigate a variety of available support services.
- Enhance and formalize a network of support for victims of violent crime in Oakland.
- Develop working relationships with neighborhood organizations and faith-based communities in support of violence prevention efforts.
- Provide State of California mandated Victims of Crime annual training to the OPD officers and nonsworn staff.
- Create and maintain communication tools for OPD officers and for general public use such as brochures pamphlets and the OPD Victim Services webpage.
- Represent the Victim/Witness Program in community events; or provide training on victim services.
- Use the police department’s database to obtain and review police reports to assist with preparing cases for trial.
- Track cases and services provided to victims using a case management system; prepare reports; analyze results.
- Perform administrative functions such as preparing paperwork related to victim services composing letters and narrative reports filing faxing answering phones and ordering program supplies.
Bachelor’s degree in business or public administration social work behavioral sciences or a related field from an accredited college or university.
For this selectively certified vacancy the following special education requirements are preferred: A bachelor’s degree in social work psychology counseling criminal justice human services or related field.
Three years of relevant experience in the particular area of program administration.
For this selectively certified vacancy the following special experience requirements include: Three years of experience providing advocacy support and direct service referrals to families and individuals that are exposed to crime trauma and other traumatic situations or circumstances.
LICENSE OR CERTIFICATE / OTHER REQUIREMENTS:
Successful incumbents in this position are expected to operate automotive vehicles in the performance of assigned duties. Due to the nature of the assignment and the hours worked public transportation may not be a cost effective or efficient method for traveling to the various locations required. Individuals who are appointed to this position will be required to maintain a valid California Driver’s License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties.
KNOWLEDGE AND ABILITIES:
For General Program Analyst II Positions
Considerable knowledge of:
- Principles and practices of program management.
- Grant writing and reporting procedures.
- Research and analysis techniques.
- Computer applications including word processing spreadsheets databases and project management.
- Community resources and organizations.
- Public contact and community relations techniques.
- Budget development and administration.
- Plan organize direct and evaluate programs.
- Analyze professional reports and implement individualized education plans.
- Communicate effectively in writing and orally with the public including City departments and State agencies.
- Interpret federal and state regulations pertaining to block grants.
- Work independently and set priorities.
- Maintain accurate records; prepare clear concise reports.
- Prepare and administer grants.
- Perform project management and supervision.
- Conceptualize programs in response to constituent needs and request for proposal requirements; develop appropriate budget organizational and staffing structures.
- Prepare analyze and interpret complex reports of a general or technical nature.
- Establish and maintain positive relationships with both governmental and non-profit agencies community leaders and program constituents.
- Communicate effectively and persuasively in both oral and written form with a diverse group.
- Establish and maintain effective work relationships with those contacted in the performance of required duties.
For Selectively Certified Positions in Victim Resources Specialist
Applicable state laws and the criminal justice system.
Techniques of assessment and crisis intervention and trauma-based approaches.
Concepts principles and dynamics of working with crime victims and their related needs.
Government non-profit and community agencies and resources in Oakland and Alameda County community resources and organizations.
Violence prevention/Intervention and conflict mediation principles.
Listen with a strong sense of compassion and empathy.
Handle sensitive and stressful situations with tact and diplomacy.
Relate to people with a wide variety of needs and concerns while maintaining patience and understanding.
Work with individuals of different backgrounds and disciplines.
Work with victims of crime in a trauma-informed manner.
Handle conflict with effective crisis management and communications skills.
The Selection Process
NOTICE: The City of Oakland has adopted a COVID-19 Employee Mandatory Vaccination Policy. Under the policy all employees must as a condition of employment: (1) report their vaccination status to the City no later than November 15 2021; and (2) be fully vaccinated and verify that vaccination status to the City no later than November 29 2021 unless the employee has applied for an exemption and is awaiting the City’s response or has been granted an exemption or unless stricter State or Federal legal requirements apply. If offered employment you will receive instructions regarding how to provide verification of vaccination or how to apply for an exemption which will be required prior to your start date. You may read the entire policy here (Download PDF reader).
APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at www.governmentjobs.com/careers/oaklandca
Our online application system is provided by NeoGov. If you have problems while applying online please contact NeoGov’s Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time Monday – Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however we are unable to provide technical support for the online application system.
The City of Oakland is an EEO/ADA Employer.
The City complies with all Federal State and local laws mandating Equal Employment Opportunities. All qualified applicants will be considered in accordance with applicable laws prohibiting discrimination on the basis of race color religion national origin ancestry sex gender age veteran status disability marital status gender identity or sexual orientation.