Working schedule will be an 8 hour shift with various start times at 1:30 PM EST or later Must be flexible with availability.
***Hiring in all states with the exception of: Georgia, Illinois, Alaska, Hawaii and Californa ***
Compassionate. Responsive. Efficient. Our claims team members embody these traits, serving as the first point of contact for Liberty Mutual policyholders who have experienced a loss. As a claim’s customer care associate, you’ll become part of a diverse, Fortune 100 company that understands the importance of a healthy work/life balance and offers training and growth opportunities aimed at helping you build a long-term career.
Responsibilities:
Customer-centric employee: Conveying a calm, caring attitude, you’ll provide best-in-class service to customers while processing new claims and “First Notice of Loss” forms (the initial report made following a loss, theft or damage to an insured asset)
Collaborative partner: Working with internal and external partners, you’ll support policyholders while their claims are being processed
Efficient worker: In our fast-paced environment, you’ll handle customers’ needs—quickly, effectively and in a friendly, caring manner—to meet our Claims Service Center goals
Problem solver: No day is predictable; you’ll utilize out-of-the-box, creative thinking to resolve a wide variety of claims challenges and customer issues
Clear communicator:You’ll provide policyholders with the information they need by clearly setting expectations and outlining next step
Job Specifications:
Reference: 2022-52968
Category: Claims
Primary Location: Remote
Additional Locations: Chandler, AZ; Englewood, CO; Orlando, FL; Meridian, ID; Indianapolis, IN; Louisville, KY; Detroit, MI; Las Vegas, NV; Cleveland, OH; Chesterfield, SC; Brentwood, TN; Plano, TX; Sandy, UT; Spokane, WA;
Schedule: Full-TimeSalary: USD-$40,000.00-–-$46,950.00-/-Year
Education Level: High School Diploma/GED
Travel: As Needed
Benefits
Here’s some of what you can look forward to as one of our employees.
Competitive CompensationOur compensation programs are designed to deliver above-market pay if you perform well, and significantly above that for exceptional performance over time. Virtually every employee is eligible for some type of variable incentive pay in addition to his or her base pay.
Flexible Work ArrangementsWe understand the role work-life balance plays in your ability to stay energized and engaged. So we place an emphasis on regular hours, flex scheduling, and generous time off through paid holidays, vacation days, and more.
Top-Notch Retirement PlansOur pension plan provides a monthly credit equal to 5% of your eligible compensation. You can also participate in our 401(k) plan, which offers a guaranteed match of $0.50 for every $1 you contribute, up to 8% of your eligible pay.
Career DevelopmentFrom regular coaching planning, to paid training, licensing, and 100% tuition reimbursement for approved courses, we’re dedicated to your continued growth, because we know it leads to continued success.
Health & WellnessYou’ll have access to comprehensive health, dental, and vision coverage, as well as a host of other insurance and wellness benefits—including progressive parental benefits and support.
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