Remote Customer Experience Associate I (No Experience/No Degree Work from Home Jobs)

Job Responsibilities : Remote Customer Experience Associate I (No Experience/No Degree Work from Home Jobs)

Salary : 15.50/hr.

Company : Conduent

Location: Remote, US
Categories: Call Center
Req ID: 2022-72735


Job Description
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.


You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Description

Join the Conduent Call Center Representative Team
Work From Home
Payrate: $15.50/hr.
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.
We offer Excellent Training, Career Opportunities, a Great Culture, and Great Benefits!
From the start, with your minimum 6 months call center experience our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.


About the Role
As a Customer Service Representative (Conversion), you will be supporting our client’s customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.


As a Customer Service Representative, you will be responsible for:

Providing customers with appropriate customized solutions to meet their needs
Performing routine call center activities concerning business products and services
Using the tools provided to guide you through customer conversations
Providing customers with important information while communicating in a warm empathetic manner
Gathering information to keep customer profiles and accounts up to date


Requirements
Must be at least 18 years of age
6 months call center experience
Must have and maintain reliable internet
Have a High School Diploma or an equivalent level of education
Be able to successfully pass a criminal background check


Have open availability between 9am-9pm EST
100% attendance during training
Must have reliable internet service not on wifi. Must connect provided equipment to modem via ethernet cable.


Live in one of the following states: AL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, KS, KY, LA, ME, MI, MS, MO, NE, NV, NJ, NM, NC, OH, OK, PA, RI, SC, TN, TX, UT, VT, VA, WV, WI, WY
We are currently NOT hiring in the following geographies:

States: AK, CA, HI, MA, MT, WA, IL, IA, MN, NH, NY, ND, SD
Metro Areas: MN – Minneapolis, IL – Chicago, NY – New York City, OR – Portland, MD – Montgomery County, Seattle, WA
#Remote44


Working for you
$15.50 per hour pay rate (bi-weekly pay)
Paid Training (Training start times between 9am-12:30pm EST)
Full time schedule (40 hrs. a week & work either a Saturday or Sunday)
Career Growth Opportunities
Full Benefit Options
Great Virtual Work Environment


About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.


You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Join Us
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!

Apply Now

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