Remote Customer Service Representative Work from Home (100% Online Jobs Entry Level)
Job Responsibilities : Remote Customer Service Representative Work from Home (100% Online Jobs Entry Level)
Salary : Competitive Salary
Company : BroadPath
All you need is your laptop to get started! You’ll love our high speed & connected culture here at BP; embrace it through our concerts, magic shows, trivia nights, group chats and our Bhive platform – it’s one of a kind! We are hiring Customer Service Representatives today, let’s connect
Responsibilities
Educate the member on procedures, plans, benefits, services and any other necessary information to the member or provider
Meaningful connections will be made here, you will advise and resolve any customer needs, and approach each interaction in an empathetic, and efficient manner
You will exceed established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance
Basic Qualifications
As our ideal candidate, you are organized, willing to expand your and grow your career (we love internal promotions). And like us, you’re gritty, embrace coaching, innovative, and are culture focused.
1 year of recent Customer Service experience required
BYOD – Bring Your Own Device: Candidate will be responsible for providing:
Laptop or Desktop computer with over 3.9G memory
Mouse & Keyboard (corded/wired)
Ethernet cable long enough to plug into your personal modem or router for a hard-wired internet connection
Reliable internet with 15 Mbps download and 5 Mbps upload speed
1 Monitor (minimum 19”)
Money & Perks!
Competitive Salary
$100 Training Bonus; complete training and your first week of Production with 95% attendance to qualify
Exclusive HiveLife entertainment events, and invitation to join our Diversity, Equity, + Action Committee
Access to BroadPath’s Limited Medical Plan starting first of the month after 60 days of employment. After one year of full-time employment, you will receive access to our Major Medical Plan, 401K, Career Advancement Opportunities, and our one of a kind Bhive kit
Uncapped Employee Referral Program & Weekly Pay Days!
