At Bank of America we’re guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make a difference by joining the Credit Fraud team in Consumer Credit & Small Business Claims Operations.
The Sr Claims Analyst reviews and decisions Credit Fraud claims within Bank policies and procedures. Responsibilities include:
Investigate and decision incoming fraud application claims which can be more complex and require strong analytical/problem resolution skills.
Typically performs back office functions such as service support claims resolution ticket ordering and judgment claims.
Maintains internal operational/financial controls for all assigned cases.
Ensures that all cases are resolved in compliance with industry regulations and bank procedures integrity levels of the department’s case management system and financial controls.
May provide support and training to other analysts within the department.
We’ll help you
Get training and one-on-one career coaching from managers who are invested in your success. You’ll also receive additional development through our Consumer Academy to help you succeed in your role.
Provide clients with a personalized experience by helping them – through exceptional client care
As a Sr Claims Analyst you can look forward to
Ongoing professional development to deepen your skills and optimize your expertise as the industry evolves and changes.
